Mission
MTCC enriches our community with access to student-centered, affordable, high-quality, lifelong learning opportunities that promote workforce development.
Student Guidebook
Welcome to the Â鶹ÊÓƵ family — we’re so glad you’re here. Choosing where to begin (or begin again) is a big decision, and you chose us. That means everything to the people who’ll walk alongside you here. Whether you’re straight out of high school, returning to the classroom after time away, or chasing a brand-new career, you’ve found a place where you truly belong.
Think of this as your starting point. Everything you need to hit the ground running — setting up your accounts, applying for financial aid, finding your way around campus, and getting connected to the people and resources that help you thrive — is right here at your fingertips. Explore the folders below, bookmark this page, and reach out any time. We can’t wait to watch you shine.
Download the full Student Guidebook (PDF)Est. 1964A McDowell County institution
31 acresOur campus home in Marion, NC
SACSCOCAccredited to award associate degrees
Vision
We learn and grow while focusing on individuals, our community, and our institution.
Values
- We are Caring and Supportive of all.
- We are Reliable and Available when needed.
- We are Sincere in our commitment.
- We are AMAZING.
Goals
- Access
- Retention & Progression
- Quality
- Success
History
Established in 1964, MTCC began as the Marion-McDowell Industrial Education Center, near downtown Marion, and operated as a satellite unit of Asheville-Buncombe Technical Institute until 1967. The college moved to its current 31 acre site in 1970 and eventually became Â鶹ÊÓƵ. Although the name has changed, lifelong learning has remained its primary focus.
Read our full historyAccreditation
Â鶹ÊÓƵ is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Questions about the accreditation of Â鶹ÊÓƵ may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, or by calling 404-679-4500, or by using information available on SACSCOC’s website ().
The MTCC Health Information Technology program is accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM).
Mission, Values & GoalsAccessibility Services
Â鶹ÊÓƵnical provides equal access to education for students with disabilities in accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. Students must disclose their disability and request accommodations each semester by completing the Confidential Intake Form and providing documentation from a qualified professional. Requests should be submitted at least 30 working days before classes or events when possible. All disability records are kept confidential in accordance with FERPA.
Access to Achievement
Access to Achievement provides personalized support for students at Â鶹ÊÓƵ. Services include help with enrollment, academic planning, connecting with instructors and campus resources, skill development, career exploration, and ongoing coaching to support student success.
Bookstore Amenities
Welcome to the MTCC Bookstore, your go-to spot on campus! Need something specific? Just ask, and we’ll do our best to find it at an affordable price.
Don’t miss our coffee shop with new flavors regularly available. Plus, we’re always expanding our product lines to meet classroom essentials and personal interests. Relax, study, or hang out in our lounge area open to all students, faculty, and staff. Come see us!
Coffee shop
Student lounge
Classroom essentials
We’ll find it for you
Open Hours
Hours
Fall / Spring
Mon–Thu: 9:00am – 5:00pm
Fri: 9:00am – 1:00pm
Summer
Mon–Thu: 8:30am – 5:30pm
Fri: Closed
Contact the Bookstore: 828-652-0613
Main Campus
Buildings 4, 5, 11, 14, 18, 19, 23
54 College Drive, Marion, NC 28752
Universal Advanced Manufacturing Center
Building 22
634 College Drive, Marion, NC 28752
Old Fort Work Center
49 E Main St
Old Fort, NC 28762
General
How do I find my student ID number?
Your student ID number is on your acceptance letter, and in Self-Service under User Profile.
What if I get locked out of my Gmail account or have other trouble?
Call 828-652-0651. Leave a message with your student ID number and the last 4 digits of your Social Security number to get a password reset.
How do I update my name or address in campus records?
Submit a form to Student Services:
- Go to www.mcdowelltech.edu
- Click Resources › Student Resources › Student Forms
- Print and complete the Address/Name Change form and turn it in to Student Services.
— or update your address yourself in Self-Service under User Profile › Remove or Edit.
Transcripts
How do I get a copy of my transcript?
- Go to www.mcdowelltech.edu
- Click Resources › Student Resources › Student Forms › Transcript Request
- Submit your request through the National Student Clearinghouse.
Can you fax or electronically send my transcript?
Student Services does not fax unofficial transcripts.
Can someone else pick up my transcript for me?
Yes — name that person on the Transcript Request form. They’ll be asked to show ID when picking it up.
Admission & Enrollment
I’ve applied to MTCC. What’s my next step?
- Complete the FAFSA at to apply for financial assistance. Questions? Call Financial Aid at 828-652-0602 or 828-659-0483.
- Submit an official high school transcript to Student Services.
More at mcdowelltech.edu/apply-today.
How do I sign up for classes?
For your first semester, a Success Coach will contact you for an initial orientation and help you enroll in classes.
How do I sign up for classes after the first semester?
In later semesters you’ll enroll using Self-Service, with the help of your Program Advisor.
How do I know who my Program Advisor is?
Find your advisor’s name in Self-Service under Student Planning, or contact Student Services at 828-652-0622 / 828-659-0444 — or ask your Success Coach.
How do I drop or add classes?
Before classes start, and until the drop/add period ends, you can drop classes in Self-Service. To drop all classes, contact Student Services at 828-652-0617 or 828-652-0629.
After drop/add, complete the Withdrawal Form (available in Student Services) and give it to your instructor to finish.
When is registration?
Registration opens about two months before classes start — register early, before classes fill! After your first semester, you’ll register with your Program Advisor.
Placement Testing
If I took classes at another college, do I have to take the placement test again?
Test scores are good for ten years. Contact the Testing Center at 828-652-0621 with questions.
Programs & Advisors
Where do I find the programs offered by MTCC?
On the MTCC website, open the Programs & Classes tab, then Academic Degree Programs. Every degree, certificate, and diploma program is also listed in the College Catalog under the same tab.
What program courses are taught at night?
Most programs offer a night or online component. For specifics, talk with your Program Advisor.
Will my classes transfer to a university?
General Education classes should transfer, but check with the receiving college/university to confirm which credits apply. MTCC also has articulation agreements with several colleges — see the .
No questions match your search — try different words.
Still have questions? Contact Student Services at
828-659-0444 or 828-652-0622.
October 1FAFSA opens each year
8 weeks aheadSubmit before the semester begins
August 15Priority deadline for state aid
How do I apply for Financial Aid?
- Complete the Free Application for Federal Student Aid (FAFSA) at .
- You must complete the FAFSA to be eligible for the federal and state aid you qualify for.
What do I need to complete the FAFSA?
Student and parent (if required):
Demographic information
Prior-prior year federal tax return information (the 2026–2027 FAFSA uses your 2024 tax year)
Asset and untaxed income information from the prior-prior year
When can I apply?
- The FAFSA becomes available each year on October 1 — be sure to apply early!
- To ensure timely distribution of funds, submit the FAFSA at least eight weeks before the semester begins. Late submission may delay your funding.
I’ve already applied. Now what?
- Apply for admission to MTCC first — Financial Aid can’t view or process your FAFSA until you have.
- Accepted students receive a letter by mail with instructions for accessing Self-Service, the portal used to access college resources.
- It may take up to ten business days for your FAFSA data to be received by MTCC Financial Aid.
- Watch your MTCC email — you’ll be notified if additional documentation is needed and when an award has been made.
- Track your awards anytime via the Financial Aid block in the Self-Service portal.
Can I lose my Financial Aid?
To maintain eligibility for state and federal aid, you must keep Satisfactory Academic Progress (SAP) each semester:
- Maintain at least a 2.0 GPA.
- Successfully complete 67% of hours attempted with a grade of A, B, C, or P.
Example: attempt 12 hours in a semester → you must complete at least 8.
Do I have to reapply each year?
Yes! The FAFSA covers each semester of the academic year (Fall, Spring, and Summer) and opens again every October 1. The priority filing deadline for state aid is August 15 — apply after that and you may not receive all the state aid you’re eligible for.
Smith Library
With over 10,000 books, free access to Libby ebooks and audiobooks, and extensive databases including NCLive and Gale, your research needs are covered.
Find space to collaborate in our study and conference rooms, equipped with desktop computers and free printing for students. Whether you’re studying or hanging out, our welcoming environment is open to ALL!
You can also meet with a tutor in the library or access our free online tutoring platform, Brainfuse, through your LMS.
10,000+ books
Libby ebooks & audiobooks
NCLive & Gale
Free printing
Tutoring & Brainfuse
Open Hours
Hours
Fall / Spring
Mon–Thu: 8:00am – 7:00pm
Fri: 8:00am – 1:30pm
Summer
Mon–Thu: 7:30am – 5:30pm
Fri: Closed
Contact the Library: 828-652-0604
Hours may vary each semester — see current hours.
Explore Smith LibraryYour username & password
Username Gmail, Self-Service & LMS
- First letter of your first name
- First letter of your middle name
- Your last name
- The last two digits of your Student ID (on your acceptance letter)
For Gmail, add @go.mcdowelltech.edu to the end.
Password Gmail & Self-Service
- Type 0, then your Student ID number — the leading 0 makes it 8 digits long.
Your LMS password is the temporary one emailed to your MTCC Gmail the first time.
Example
Jane Mary Donavan · Student ID 0123456
Username
jmdonavan56 · Gmail jmdonavan56@go.mcdowelltech.edu · Password 00123456 You’ll be prompted to change any initial password on first login.
Work out my login
Enter your details and we’ll build your username, MTCC Gmail, and starting password using the formula above. Nothing you type here is saved or sent anywhere — it’s worked out right in your browser.
Step-by-step sign-in for each system:
Log in to MTCC Gmail
- Launch your web browser.
- Go to www.mcdowelltech.edu and click the Gmail link, top right (or go straight to ).
- Enter your username and password (see the formula above), then click Sign In.
- Click Accept under “Set up 2-Step Verification,” then create a new password when prompted.
- Click the Apps icon (nine circles, upper-right) › Mail to read your email, or Calendar for MTCC dates.
Set up 2-Step Verification when prompted — it keeps your account secure.
Got a 2-step verification error? Email Distance Learning at dlsupport@go.mcdowelltech.edu with your name, MTCC Gmail, and student ID, and they’ll send a reset code.
Log in to Self-Service
- Launch your web browser and go to www.mcdowelltech.edu.
- Click Self-Service, top right.
- Enter your User ID and password (see the formula above).
First time in? You’ll be prompted to change your initial password.
To register for classes
Make an appointment with your onboarding/program advisor first — you can’t register online without advisor approval.
- Click Student Planning.
- Click Go to Plan & Schedule.
- Click Schedule.
- Search for available sections of approved courses.
- Click Add Section, then Register.
You may only register for approved courses — contact your advisor to request approval.
Log in to the LMS
Check your MTCC Gmail for the username and temporary password to log in the first time (search “password” if you can’t find it).
- Go to www.mcdowelltech.edu and click the LMS link, top right (or go to ).
- Enter your username and password, then click Log In.
- Click My Courses (upper-right) to see your classes.
Forgotten your username or password? Use the “Forgotten your username or password?” link on the login screen — a reset link is sent to your MTCC Gmail. Still stuck? Contact Joan Weiler at dlsupport@go.mcdowelltech.edu — include your name, MTCC Gmail, and student ID.
New to online courses?
Complete the LMS Orientation online (Programs & Classes › Distance Learning › LMS Orientation), or attend in person during New Student Mandatory Orientation.
Every Â鶹ÊÓƵ student shares the same goal — a safe, respectful place to learn. These are the policies that protect that environment and your rights within it. Expand a section below to learn more.
Â鶹ÊÓƵ strives to maintain a safe, nurturing, and orderly learning environment that supports students, faculty and staff. This includes providing a healthful and safe environment, protecting property and records, and supporting the laws of the community, state and nation. In order to maintain an appropriate learning environment, the College expects students to conduct themselves as mature, responsible adults.
The Code of Student Conduct applies throughout the academic year as well as before classes begin or after classes end for the semester, and during periods of time between actual enrollments. It shall apply to a student’s conduct even if the student withdraws from classes while a disciplinary matter is pending.
When, in the judgment of college administration, a student’s conduct disrupts or threatens to disrupt the College community, appropriate disciplinary action will be administered in accordance with BP 4.5 and CP 4.5.1, Levels of Discipline and Appeal: Student. Students have the right to due process when accused of a violation. All matters related to an alleged Title IX violation are referred to the College’s Title IX Coordinator; for matters of alleged discrimination and harassment, please refer to the Non-Discrimination Policy.
A student in possible violation of the Code will be referred to the Dean of Students or designee. If the alleged actions are egregious and/or potentially threatening to the learning environment or campus safety, the student may be immediately suspended for up to ten business days, pending a due-process hearing or Behavioral Intervention Team review under the BIT Team Policy.
Students found responsible for a violation may be assigned consequences based on the seriousness of the offense — including but not limited to a verbal or written warning, a failing grade for an assignment, examination or course, administrative withdrawal, restitution for damages, probation, suspension, or expulsion. The President has final approval in the suspension of a student.
Jurisdiction of the Code is in effect on college premises, in online classes conducted by the College, on property owned or leased by the College, and at College-sponsored functions regardless of location. Violations of federal, state, or local laws may lead to legal action as well as College discipline. If a student is charged with a felony that may compromise the safety and order of campus, the College has the right to suspend the student pending the outcome of the criminal charges.
High school students who are dually enrolled are also subject to the Code of Student Conduct, and are expected to follow the behavior guidelines of both their high school and the College.
Note: Refer to your individual program handbook for potentially more stringent guidelines and policies.
Found under Student-Oriented Policies and Procedures.
Any student who believes a personal right has been violated may file a formal complaint. Most concerns are resolved quickly and informally by talking them through — here is the path to follow:
- Talk with the person involved. Start by discussing the problem directly with the faculty or staff member(s) concerned. A third party may be present, and all parties should attempt to resolve the issue in conversation.
- Talk with their supervisor. If the issue isn’t resolved, raise it with that person’s immediate supervisor, who will work to resolve the complaint.
- Submit it in writing. If it still isn’t resolved, submit a written complaint to the Vice President, specifying the time, place, and nature of the incident.
The full grievance policy is published in the Board of Trustees Policy Manual (BP 4.3). Complaints of discrimination or harassment are handled under the Non-Discrimination Policy in the MTCC Catalog. Need help getting started? Visit Student Services in the Cedar Building (Building 11).
Â鶹ÊÓƵ (“MTCC”), in compliance with Title IX of the Education Amendments Act of 1972 and other civil rights laws, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, disability, age, religion, veteran status, or any other characteristic protected by applicable local, state, or federal law in admission, treatment, access to, or employment in its programs and activities.
MTCC is committed to an educational and work environment founded on civility and respect, where no one is unlawfully excluded from participation in, denied the benefits of, or subjected to discrimination in any College program or activity on the basis of sex. The Sexual Misconduct, Dating Violence, Domestic Violence and Stalking Policy is detailed in the MTCC Catalog under Student-Oriented Policies and Procedures.
Title IX Coordinator
Breanna Wilson · Cedar Building (11)
828-652-0618 · bdrose59@go.mcdowelltech.edu
828-652-0618 · bdrose59@go.mcdowelltech.edu
If you may be a victim of sexual assault, dating violence, domestic violence, or stalking
You are strongly encouraged to seek immediate assistance. Help is available 24 hours a day, 7 days a week from the Marion Police Department (270 South Main St, Marion, NC) and the McDowell County Sheriff’s Department (593 Spaulding Rd., Marion, NC) — both reachable by phone at 911.
During business hours (8:30 a.m.–4:30 p.m., Mon–Fri), you are also encouraged to contact one of the following:
Breanna Wilson
Title IX Coordinator · Cedar Building (11)
828-652-0618
Ryan Garrison
Deputy Title IX Coordinator · Cedar Building (11)
828-652-0627
Aprille Bailey
Director of Student Services / Registrar · Cedar Building (11)
828-652-0629
To report conduct that may constitute sex discrimination, see College Procedure CP 2.18.1 in the Procedures Manual. The College’s non-discrimination policy and grievance procedures are published in the Board Policy Manual.
The MTCC Security Office protects students, faculty, staff, and college property. Security Officers investigate and report crimes on campus, respond to medical and fire emergencies, and ensure compliance with state and local laws regarding controlled substances, alcohol, and weapons.
In an emergency
Emergency Communications & Weather
If an emergency or inclement weather causes a class delay or cancellation, MTCC reaches students in these ways:
Text Alerts
While on campus and logged into MTCC wifi, sign up for alerts and text messages on the Safety & Security page.
Phone Messages
If inclement weather is expected, a recorded message is available 24/7 at 828-659-0419. Listen carefully and confirm the announcement is up to date.
Email is MTCC’s primary mode of communication. Check it regularly — especially during emergencies and likely bad weather. Instructors use email for class updates and unexpected cancellations.
Reports & policies
MTCC makes its Annual Campus Security Reports (the past three years) available in compliance with the Clery Act and Title IX of the Higher Education Act. The college’s Sexual Harassment Response Protocol and related policies and procedures are published there as well.
Notice of Non-Discrimination
As an Equal Opportunity institution, MTCC complies with applicable federal and state laws prohibiting discrimination on the basis of race, sex, religion, age, ethnic origin, association, or disability. No one shall be discriminated against in employment, admission, or educational activities. College policy and procedures provide for reasonable accommodation, modification, or adjustment to educational and other college activities for those with qualifying disabilities.
National Technical Honor Society
The National Technical Honor Society rewards excellence in workforce education. This internationally recognized program honors Â鶹ÊÓƵ students who demonstrate outstanding academic achievement and uphold critical workplace values within their technical and career programs of study.
Who can join? Students who have completed at least 12 credit hours toward an associate degree, or at least 6 credit hours toward a one-year certificate, and have a cumulative GPA of 3.5 or higher.
How to join: Eligible students receive an invitation once a year based on faculty advisor recommendations.
Phi Theta Kappa Honor Society
Elevate your academic journey with Phi Theta Kappa, the official honor society for two-year colleges. PTK is dedicated to celebrating scholarship and providing high-achieving students with unique opportunities for leadership, service, and intellectual fellowship.
Who can join? Associate degree students who have completed 12+ credit hours with a 3.5 GPA or higher.
How to join: Membership is by invitation! Each fall and spring, eligible students recommended by their advisors are invited to join this prestigious community of scholars.
Stand out and give back. Membership in PTK is a mark of academic distinction that opens doors to exclusive scholarships and a lifelong network of peers.
Student Government Association
Join the Student Government Association (SGA) at Â鶹ÊÓƵ! Ready to shape your campus experience? The SGA is your platform to develop leadership skills, advocate for your peers, and influence decision-making at Â鶹ÊÓƵ. From planning major campus traditions like Spring Fling and Fall Festival to helping students start new clubs, SGA is the heartbeat of student life.
Make your mark today! For more information on how to become a voting member or start a club, contact us at (828) 659-0467 or visit the Student Outreach & Engagement office in the One Stop Center.
Explore clubs & activities988 Suicide & Crisis Lifeline
24/7 · Free & confidentialIf you are feeling alone and having thoughts of suicide — or know someone who is — don’t remain silent. Talk to someone you can trust through the 988 Suicide & Crisis Lifeline. You can too.
You are not alone. Trained counselors are available 24/7 to listen without judgment and connect you with resources.
Call or text any time
988
Free for MTCC students
TimelyCare is a free resource for MTCC students, putting medical and mental-health care right on your phone or laptop:
24/7 telehealth — on-demand medical visits with licensed healthcare providers
Scheduled visits with a chosen provider at a time that suits you
TalkNow — 24/7 mental & emotional support and crisis care from Master’s-level professionals
Counseling — scheduled behavioral-health sessions (6 visits per academic year)
Prescription discount card to help with medication costs
Free & confidential
The Single Stop website is available 24/7 to help you find assistance from an array of federal, state, and local resources whenever you need it.
It’s a free, secure, and confidential online screening tool that helps MTCC students identify and apply for government benefits programs, and find community-based assistance.
Kim Ledbetter Food Pantry
Free & confidentialNo student should have to choose between their education and a nourishing meal. The Kim Ledbetter Food Pantry offers all MTCC students a welcoming, private space to pick up food — completely free of charge.
The pantry is well stocked with non-perishable items for every mealtime, staple ingredients, and healthy snacks. Stop by Student Services in the Cedar Building (Building 11), or reach out any time — every visit is kept confidential.
Counseling & Support
ConfidentialGoing through a difficult time, or navigating a disability or rehabilitation program? Serra Smith, Counseling and Campus Wellness, is here to help — confidentially and without judgment.
Serra Smith ·Counseling and Campus Wellness
828-659-0467